New Cars FAQS

Each of our different models, trims and engines have different delivery times.  The best way to find out what the delivery time is for the vehicle you want is to contact your local Volkswagen retailer.

If you have an existing order with us, please be assured we are working hard to deliver your chosen vehicle as quickly as possible and your retailer is best placed to keep you informed of where it is and when delivery is going to be.

Yes, we offer a number of insurance packages. Please take a look at the Volkswagen Insurance page to find out more.

Visit the New Cars page where you’ll find the full Volkswagen range. Click the configure option by your preferred model to see its CO2 emissions. For older vehicles you can find CO2 emission details on the V5 registration certificate. Alternatively you can check the Government Certificate Agency website.

Your local retailer will be able to tell you what’s included as it can depend on the options you intially chose for your individual finance plan.

WLTP stands for "Worldwide harmonised Light vehicle Test Procedure" and RDE stands for "Real Driving Emissions". We have more information on both these standards here.

The volume of cars we import means we use three ports – Tyne in the North, Sheerness in the South, and Grimsby in the Midlands.