Servicing and pricing

You can book your service online. If you’re unsure which type of service you need, leave a comment on your booking and your retailer will call you to confirm.

The cost of a service depends on the age and mileage of your vehicle. The most cost-effective way to manage the cost of servicing is to purchase a service plan. This will cover your vehicle’s next 2 services. You can find out more about service plans here. 

Alternatively, if your vehicle is over 3 years old and you are in need of a Oil Service & Inspection or a Oil Service & Inspection with Supplementary Scope, you can benefit from the Volkswagen Fixed Price Servicing. 

Having your car serviced regularly ensures it is in good condition and providing you with optimum performance and durability.

Your car's reliability and efficiency may be affected. Without a regular check-up, problems may go unnoticed, resulting in higher repair costs. Your service history can affect the price buyers are willing to pay for your car when you sell it, so it’s best to ensure it is complete.

Volkswagen-trained technicians service your vehicle using specialised tools and technology. We replace the filters and lubricants as specified and road test your car before recording the service in your service book.

Most Volkswagens have fixed servicing at 9,300 miles or 12 months.
Your car is ready for flexible servicing when service indicator light comes on.

Please contact your local Volkswagen retailer who will be able to advise you about prices and order lead times. Replacement service books will be stamped 'Duplicate' and will not contain any previous service information or stamps.

Please note that as of May 2017 our vehicles no longer have physical service books as all service records are now recorded digitally. Your local Volkswagen retailer has access to your vehicle’s service history and will print it out on request. An independent repairer can add information to the records free of charge through an online system called erWin however they can only print the information they have entered and not the entire service history.

Your local Volkswagen retailer may be able to help if your vehicle has been serviced within the Volkswagen Network. However, they will be unable to access records if your car has been serviced outside of the Volkswagen Network. Alternatively, you can try asking the person who sold you the car.