Servicing | Electric Car Information

No one knows your Volkswagen electric vehicle like we do. Servicing and maintenance with an authorised dealer means you can rest assured your car couldn’t be better taken care of.

Checking your charging cable

We check that your charging cable is present and visually in good condition.

Checking your battery level

When you bring your electric vehicle in for a service, we check for all the usual service items legal requirements, such as wear on the braking system, your headlights and tyre condition.

Inspect damage

We inspect high-voltage components and high-voltage cables for damage, correct routing and securing of lines.

A technician typing into a computer plugged into a VW ID.3

Buy a service plan

The Volkswagen electric vehicle service plan is tailored specifically for e-models and the ID family. These plans ensure your car is serviced to Volkswagen standards and can help you spread the cost into affordable monthly payments.

Learn more about service plans

How often does my car need a service?

the Volkswagen ID range featuring ID.3, ID.4 and ID.5.

All-electric ID Family

Inspection service every 2 years, no mileage interval.

Hybrid

Inspection service every 2 years or 18,000 miles whichever comes first.
For Oil change, it is every 18,000 miles or 2 years.

Here are some tips to maximise your EV lifecycle

Check charging systems
Regularly check your Volkswagen electric vehicle’s charging systems to ensure they’re functioning properly. This includes, inspecting charging cables, plugs and outlets for any signs of wear or damage.
Practice efficient driving habits
Adopt efficient driving habits to maximise your electric car’s range. This includes accelerating smoothly, maintaining a steady speed, and anticipating traffic conditions to minimise sudden stops and starts.
Utilise regenerative braking
Take advantage of regenerative braking systems to recapture energy while slowing down or coasting. Regenerative braking can help extend your electric car’s range and improve overall efficiency.

woman sitting in the front seat of a Volkswagen car looking at her phone and interacting with the infotainment system

ID. software updates

Software updates are important in ensuring your ID. stays up to date. Depending on the type, some updates can be carried out over-the-air whilst others need to be performed at a retailer.

Tell me more about ID. software updates

FAQs about the service for electric cars

Why can the service for an electric car be cheaper?

What happens if I have a breakdown or an accident in my electric car?

Who can I contact if I have more questions?

Speak to a retailer

A man leaning on a car looking at the phone in his hand

Your local retailer will be very happy to help you with anything you need to know about the Volkswagen electric vehicle range. Book a time that’s convenient and they’ll give you a buzz back.

Request a call back