Man standing outside a grey Tiguan with his mobile phone

Upgrades. 
Pre-programmed for your future.

Go to Volkswagen Connect Shop

Enhance your driving experience.

Volkswagen Connect and We Connect 1 are your gateway to mobile online services – all it takes is one-time activation and login with your Volkswagen ID to make your trips even more enjoyable and your day-to-day even more comfortable and convenient.

Even after you have taken delivery of your new Volkswagen, you can still enable additional functions2 that you may not have considered or needed when you first ordered your car. During the handover experience, your Volkswagen retailer will have activated with you your VW Connect or We Connect account and set you up as a primary user for your Volkswagen. This enables you to see a list of all available additional functions and activate these through the In-Car Shop or the Volkswagen Connect Shop.Opens an external link If you have any questions or would like to get some help, you can always speak to your Volkswagen retailer who will be happy to assist you.

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A glimpse into some of the features

Here you’ll find selected Upgrades that can be enabled on demand in your Volkswagen depending on the relevant technical functions and hardware. You’ll find the Upgrades available for your Volkswagen in your infotainment system’s In-Car Shop or the Volkswagen Connect ShopOpens an external link.

4 of 4 items

The Golf (from model year 2025) and model versions

The Tiguan (from model year 2025)

The Passat (from model year 2025)

Navigation

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Available on Tiguan Tiguan trim only

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App Connect

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Voice Control

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Available on Tiguan Tiguan trim only

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Light Assist

Available on Life, Match and R-Line trims

Available on Tiguan Tiguan trim only

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Ambient Lighting (effect)

Available in Life and Match trims

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Ambient Lighting (multicolour)

Available in Life and Match trims

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Available on passat Life trim only

2 Zone Climatronic

Available on Life, Match, R-Line and Black Edition trims

Available on Tiguan Tiguan trim only

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Seat Heating

Available on Life, Match, Style and R-Line trims

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Available on passat Life trim only

Navigation

-

App Connect

-

Voice Control

-

Light Assist

Available on Life, Match and R-Line trims

Ambient Lighting (effect)

Available in Life and Match trims

Ambient Lighting (multicolour)

Available in Life and Match trims

2 Zone Climatronic

Available on Life, Match, R-Line and Black Edition trims

Seat Heating

Available on Life, Match, Style and R-Line trims

Contract periods and options

The best way to find out how easy it is to upgrade your Volkswagen is to actually try it out yourself. As a Volkswagen Connect or We Connect primary user, you get a free one-month trial on most options so you can experience the functionality before making your decision. After that, there are three subscriptions periods you can choose from to perfectly fit your needs. 

1 month

Use upgrades flexibly

Add even more comfort and convenience to suit you in the new Tiguan (from model year 2025) and new Passat (from model year 2025) – and decide time and time again which Upgrades you’d like to take on the road with you: with a contract period of one month, you can always stay flexible (no automatic renewal).

Go to the Volkswagen Connect ShopOpens an external link
1 year

Use upgrades for one year 

Would you like to enjoy the Upgrades in the Tiguan (from model year 2025) and Passat (from model year 2025) permanently? No problem - simply secure its use for a full year (no automatic renewal).

Go to the Volkswagen Connect ShopOpens an external link
Unlimited period

Use upgrades for an unlimited time 

Love the feature so much that you can't imagine driving without it? With our permanent upgrades, you can enjoy it for the lifetime of your car.

Go to the Volkswagen Connect ShopOpens an external link

Next steps

Man looking at his phone in front of his Volkswagen.
Connectivity

The online services. Turn your Volkswagen into a connected car.

Discover more
Connectivity

Volkswagen Connect shop. To the digital products for your Volkswagen.

Continue to the Volkswagen Connect shopOpens an external link
A woman sitting in a Volkswagen looking at her phone
Help & contact

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services

Next steps

© Volkswagen 2024

Important information :

1.

When you buy a new vehicle, you have the opportunity to use digital services from VW Connect / VW Connect Plus or We Connect / We Connect Plus for the free initial contract period. To use the VW Connect / VW Connect Plus or We Connect / We Connect Plus services, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at https://www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen https://www.myvolkswagen.net.

For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use this service with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.

For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.

A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app “Volkswagen”.     The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at https://connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.  

2.
To obtain Upgrades, you need a Volkswagen ID user account, a valid VW Connect / We Connect contract and your primary user verification, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical function, hardware and software required for the relevant Upgrade. The availability of Upgrades may also depend on the model year and production date. The upgrades available for the specific vehicle can be viewed by the primary user depending on the model in the infotainment system In-Car Shop or the Volkswagen Connect Shop at https://connect-shop.volkswagen.com. Paid-for products can be purchased in the In-Car Shop and/or the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. The availability of Upgrades functions may vary between the web shop and In-Car Shop. Your Volkswagen dealership is also happy to advise on questions regarding Upgrades and their availability. Purchased and activated Upgrades remain with the vehicle for the duration of the activation period, can be used by all drivers and cannot be transferred to other vehicles.

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.