Johnsons Volkswagen Stourbridge
We're on hand to help with your Volkswagen needs
Here at Volkswagen we pride ourselves with being able to provide our customers with all their Volkswagen needs; new cars, Approved Used cars and a dedicated Aftersales service.
Our sales team are on hand to help find the model right for you. They can assist with booking a test drive and help explain the finance options available to you for both new and used cars.
For those customers who need support with Motability, our specialists will be happy to answer with any questions you might have.
Our Aftersales team offer a range of affordable servicing plans, designed to help you budget for your servicing costs. For competitively priced Volkswagen Genuine Parts and accessories, our Parts Department are more than happy to help.
The Financial Conduct Authority (FCA)is an independent body who regulates the financial services we provide to our customers. The details below are designed to clarify and give confidence to customers about the limited number of financial products we offer. Products we offer: We introduce a limited number of Insurance products (Asset Protection known GAP and Smart along with Tyre and Alloy Wheel Insurance) in our sales presentations each from a single insurer. We also work with a very limited number of lenders and will introduce customers to them where appropriate. They offer finance packages enabling customer to spread the cost of a vehicle purchase over a number of months and years. We can if requested provide a full list of lenders. What will you pay for our services? We charge you nothing for our services. A lender may pay us for introducing you if you proceed and take a finance product from them for the purchase of a vehicle. If you wish to know what the lender will pay us as either a fee or commission at any time in the sales process where a finance package is being considered. Please ask a member of the sales team and they will disclose the amount we will be paid.We will charge you nothing for our service, but If you take one of the recommended insurance products we offer, we will from the price you pay make a margin. Who regulates us? Johnsons Cars Ltd is authorised and regulated by the Financial Conduct Authority, either as a principal or as an appointed representative. Our permitted business is to act as a broker for consumer finance and to provide insurance distribution of non-investment insurance. You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 08700 111 6768 or 0300 500 8082. Ownership: Johnsons Cars Ltd is a private limited company. Registered Office empire Court, Albert Street, Redditch, Worcestershire B97 4DA. What to do if you have a compliant: If you wish to register a complaint. Please contact us as follows; by email: fcacomplaints@johnsonscars.co.uk. In writing: FCA Compliance manager, Johnsons Cars Ltd, Empire Court, Albert Street, Redditch, Worcestershire, B97 4DA. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Johnsons Volkswagen Stourbridge Offers
Approved used at Johnsons Volkswagen Stourbridge
The Approved Used car programme is designed to give you an array of great benefits, from multipoint and service history checks to independent vehicle history and mileage tests. So, you can rest assured you’re in good hands.
Motability at Volkswagen
Local business at Johnsons Volkswagen Stourbridge
Aftersales with Volkswagen
Next steps
The Financial Conduct Authority (FCA)is an independent body who regulates the financial services we provide to our customers. The details below are designed to clarify and give confidence to customers about the limited number of financial products we offer. Products we offer: We introduce a limited number of Insurance products (Asset Protection known GAP and Smart along with Tyre and Alloy Wheel Insurance) in our sales presentations each from a single insurer. We also work with a very limited number of lenders and will introduce customers to them where appropriate. They offer finance packages enabling customer to spread the cost of a vehicle purchase over a number of months and years. We can if requested provide a full list of lenders. What will you pay for our services? We charge you nothing for our services. A lender may pay us for introducing you if you proceed and take a finance product from them for the purchase of a vehicle. If you wish to know what the lender will pay us as either a fee or commission at any time in the sales process where a finance package is being considered. Please ask a member of the sales team and they will disclose the amount we will be paid.We will charge you nothing for our service, but If you take one of the recommended insurance products we offer, we will from the price you pay make a margin. Who regulates us? Johnsons Cars Ltd is authorised and regulated by the Financial Conduct Authority, either as a principal or as an appointed representative. Our permitted business is to act as a broker for consumer finance and to provide insurance distribution of non-investment insurance. You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 08700 111 6768 or 0300 500 8082. Ownership: Johnsons Cars Ltd is a private limited company. Registered Office empire Court, Albert Street, Redditch, Worcestershire B97 4DA. What to do if you have a compliant: If you wish to register a complaint. Please contact us as follows; by email: fcacomplaints@johnsonscars.co.uk. In writing: FCA Compliance manager, Johnsons Cars Ltd, Empire Court, Albert Street, Redditch, Worcestershire, B97 4DA. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.