Volkswagen Community Guidelines

Our social media channels are the best place to find out about all the latest Volkswagen news and products and to share your thoughts, pictures and videos.

We strive to create an open and transparent space for our community to engage; we will, however, remove posts that aren’t related to Volkswagen and/or violate the Terms and Conditions of Facebook. We have provided more detail on these guidelines and our moderation policy, below.

KEY COMMUNITY GUIDELINES

  • Make sure you don't post any personal information, including specific information on your car, telephone numbers or address information
  • Please don't post anything that's offensive, abusive, deceptive, defamatory, obscene, menacing, illegal, fraudulent, misleading, threatening, racist, sexist, or in any way discriminatory
  • Please don't post any adverts, spam or links to irrelevant websites
  • Please don’t post any commercial solicitations
  • Keep it relevant - if you post something that is off-topic, then it may be removed

MODERATION POLICY

If contributors persistently ignore our community guidelines, we will seriously consider having posting privileges on our social media channels withdrawn.

We want to maintain an open and transparent conversation across our channels, but if the nature of your content infringes on the over-arching experience for our fans and followers we reserve the right to take action to mitigate against this happening. One of our customer service team may be in touch if an issue comes up in relation to our community guidelines.

We will, when necessary, remove comments from our social media content.

If a response to a Volkswagen UK social media post or a comment published on the community section of our Facebook page is perceived as breaching the community guidelines set out above, then it will be removed by the community moderation team, which will be carried out in the interests of maintaining the community standards appropriate for the vast majority of the people who visit.

© Volkswagen 2024

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.