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ID. software update 2.1

Software update for your ID. now available

Now available: the update for your ID.! Please visit us so we can update the software of your vehicle. Find additional information here as well as the relevant next steps.

Your next steps

If your  Retailer has  already contacted you then you do not need to take any further action. If you haven’t already arranged the update , find your next steps here:

  1. Arrange an appointment at your Volkswagen retailer. As the update is likely to take 2 days, your chosen Retailer will be able to provide alternative transport if required.

  2. You will be contacted by your Volkswagen Retailer as soon as the software update is finished and your vehicle is ready to be picked up.
     
  3. Please share your feedback about your service experience by answering the short survey that will be sent to your email address following your software update.
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What additional functionality does the Software update provide?

In addition to the promised App Connect (across all ID. trim levels) and the augmented reality Head-up-Display, the ID.update will also provide your ID. with these additional functions:

Do you already have the ID. software 2.1? 

Do you already have the ID. software 2.1? 

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Then you can perform the online update to the software version 2.3 now. There’s no need to go to the workshop for this update. How does it work? Find out here

Update process 

Here, we’ll provide an overview of the process at your Volkswagen retailer and what to expect.

Learn more

Questions and answers at a glance 

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Do you still have questions?

You’ve already been contacted for the software update or you have some questions? Please contact our customer services team or your Volkswagen retailer directly.

Contact us

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Next steps

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Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.