A young woman sitting on a sofa checks her smartphone for the latest ID. software updates

FAQ ID. software updates

Do you have questions regarding the ID. software updates, the process and installation? Find the answers here.

Questions and answers at a glance

You will find the answers to frequently asked questions on software updates in general, Over-the-Air updates and workshop updates.

A woman checks her smartphone for the latest ID. software updates while sitting on a sofa

FAQ – general

FAQ – Over-the-Air updates

FAQ – Workshop updates

Get in touch with us

Get in touch with us

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Do you still have questions? You can contact us every day from 8am to 11pm by phone via our central customer service number 0800 333 666Opens a phone link, free of charge, or via our contact form.

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