Volkswagen Plug-In Hybrid Charge Offer Full Terms and Conditions

1.    The Volkswagen Plug-In Hybrid Charge Offer (the Offer) provides a choice of two, alternative incentives, either a home EV charger or a discount on cash purchase. Private retail customers who order a new Volkswagen Golf GTE or eHybrid, Tiguan eHybrid, Passat eHybrid or Tayron eHybrid vehicle from a participating Volkswagen Centre between 19 December 2024 to 31 March 2025 (inclusive) can receive either:

a.    a home EV charger (the Home Charger Offer), being either:

i.    a 7kW Ohme ePod home EV charger (untethered) with standard installation; or

ii.    a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation; or

b.  £750 (incl. VAT) towards your cash outright purchase (the Cash Discount Offer).

2.    The Home Charger Offer is available on:

a.    cash purchases; or

b.    purchases in conjunction with VWFS Solutions Personal Contract Plan (PCP) with Volkswagen Financial Services.

To be eligible to benefit from the Home Charger Offer, the customer must take delivery of the vehicle and complete the home EV charger installation within three months of the date of delivery.

3.    The Cash Discount Offer is available on cash purchases only; it is not available to finance customers. To be eligible to benefit from the Cash Discount Offer, the customer must complete their purchase and take delivery of the vehicle.

4.    The incentives available, as alternative options, through the Offer are subject to the terms and conditions set out below. A customer is entitled to receive one incentive only (i.e. one of the two charger options available through the Home Charger Offer or the Cash Discount Offer). A customer is not entitled to receive both a charger through the Home Charger Offer and the benefit of the Cash Discount Offer, or both home EV chargers.

5.    This Offer, incorporating the alternative Home Charger Offer and Cash Discount Offer options, is open to UK residents, aged 18+. It is not available in conjunction with any other offer.

6.    Fleet customers (limited companies and other businesses with five or more vehicles) are not eligible to participate in any part of the Offer or to claim any incentive. No part of this Offer is available for customers who purchase a vehicle on Contract Hire with Volkswagen Financial Services.

7.    To receive the Ohme home EV charger, you must be (a) a homeowner or (b) a renter with the landlord's permission, and in each case have off-street parking at the property. You must be a full time resident at the address where the home EV charger is installed.

8.    Please request the Offer during the ordering process and the participating Volkswagen Centre will take the steps set out below, depending on the incentive selected by the customer.

a.    if the customer elects to receive either a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation or 7kW Ohme ePod home EV charger (untethered) with standard installation, the participating Volkswagen Centre will place an order with Ohme UK at the time of ordering your qualifying vehicle; or

b.    if the customer elects to receive £750 (incl. VAT) off the "on the road" price towards their cash outright purchase, the participating Volkswagen Centre will reflect the £750 including VAT discount within the cash purchase agreement at the time of ordering your qualifying vehicle.

9.    The Offer is not available retrospectively and cannot be claimed in respect of any previous purchase. Please speak to your Volkswagen Centre for more information.

10.    Offer is subject to availability and we reserve the right to withdraw this offer at any time.


Ohme home EV charger

Personal data

11.    If you elect to receive a 7kW Ohme Home Pro home EV charger (5m tethered cable) with standard installation or a 7kW Ohme ePod home EV charger (untethered) with standard installation, your personal data, including your name, postal address, email and telephone contact details, and including the make, model, vehicle identification number (VIN), order number and delivery date of the vehicle being supplied to you, will be shared with Ohme Operations UK Ltd (“Ohme UK”) to process this offer.  

12.    In addition, that personal data, together with installation details and status of the selected Ohme home EV charger and any related information concerning your eligibility to receive this offer, will be disclosed by us and/or Ohme UK to Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited, Ohme UK and/or Volkswagen Centre (as applicable) in connection with the validation by Volkswagen UK of your eligibility to receive this offer.  

13.    For further details of how and why your personal data is processed, please refer to the Volkswagen UK Privacy Notice, at Privacy statement | Volkswagen UKOpens an external link. Please also refer to the privacy policy of Ohme UK at https://www.ohme-ev.com/privacy-policyOpens an external link for details of the processing undertaken by Ohme UK.


General

14.    The following additional terms apply to the Home Charger Offer:

a.    the home EV charger is only available to customers who do not select the £750 including VAT towards their cash outright purchase incentive and are not participating in any other offer in connection with their purchase;

b.    Ohme's standard terms and conditions of sale shall apply in relation to all home EV charger(s) supplied under this Offer. App download and compatible equipment required. Not for commercial use. Please visit Terms and Conditions UK - Ohme EV (ohme-ev.com)Opens an external link and Mobile App Terms and Conditions UK - Ohme EV (ohme-ev.com)Opens an external link for further information;

c.    installation must take place within a month prior to vehicle delivery or up to three (3) months after delivery of the vehicle (the "Installation Period");

d.    the home EV charger included in the Offer is either a 7kW Ohme Home Pro (5m tethered cable) with standard installation only or 7kw Ohme ePod (untethered) with standard installation only. The availability of standard installation depends on various factors including the age and condition of the existing wiring at the property and the location of the nearest electricity point/meter. To find out whether you are likely to qualify for standard installation, please visit Ohme-Standard-Installation-UK (ohme-ev.com)Opens an external link.

e.    standard installation is subject to survey. You will have the option to choose between an untethered or 5m tethered cable unit;

f.    the home EV charger must be ordered from Ohme via a participating Volkswagen Centre at the time of order of your new vehicle;

g.    supply, installation and maintenance of the home EV charger will be subject to a separate contract between the customer and Ohme UK. Neither Volkswagen Group United Kingdom Limited trading as Volkswagen UK nor the Volkswagen Centre can accept any responsibility in connection with that contract and any customer queries or claims must be directed to Ohme. Customers will need to liaise directly with Ohme in connection with survey and installation;

h.    any costs, for example additional accessories, late cancellation fees, aborted visits, physical home surveys, home EV charger upgrades (including to upgrade from a 5m tethered cable to 8m tethered cable), non-standard installation, installation outside the Installation Period, or additional installation works must be paid for by the customer;

i.    if the customer rents their property, then they are responsible for obtaining the landlord's permission for the installation. All other permissions and consents are also the responsibility of the customer;

j.    the home EV charger is only available for installation at a residential address owned by the Volkswagen UK customer (or rented by the Volkswagen UK customer, with the landlord's permission) with off-street parking and electrical capacity sufficient to support the home EV charger (unless otherwise agreed specifically with Volkswagen UK and Ohme);

k.    home EV chargers are non-transferable and non-refundable and there is no cash or other alternative available under this offer (save only for the alternative option of the Cash Discount Offer). However, Volkswagen UK reserves the right to include a different home EV charger and installation, of equivalent or greater value, within the Offer;

l.    if a qualifying vehicle order is cancelled after the installation of the home EV charger, then the customer will be liable to pay to Ohme the fees paid by Volkswagen UK and/or the Volkswagen Centre in connection with the home EV charger and standard installation. If the customer cancels the qualifying order before the installation has taken place then they will no longer be entitled to a home EV charger with standard installation through this Offer. This does not affect customers' statutory rights;

m.    for customers who are eligible for the Government electric vehicle (EV) charge point grant (worth up to £350 – only available to homeowners who live in flats and consumers in rental accommodation), Volkswagen UK will fund the remaining cost of the home charger with standard installation after the OZEV grant has been applied where the customer is eligible for the Offer and in compliance with these terms and conditions. Ohme will identify customers who are eligible for the grant and will support them through the grant application process; and

n.    for most customers who are not eligible for the EV charge point grant, Volkswagen UK will fund the whole amount payable for the home charger to the value of this Offer.