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Volkswagen Driverline

24/7 support for our Personal Contract Hire and Business Contract Hire customers

Reassurance when you need it most

Reassurance when you need it most

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No joining fees
Easy activation process via phonecall
A single contact number for all your maintenance and general enquiries
A dedicated team available to help whenever you need it
Give us a call

What does Driverline include?

  • A woman on a road with a high visual waistcoat on and a Volkswagen accident and recovery employee shaking her hand

    Breakdown and Recovery Services (UK or Overseas)

    Whether you're in the UK or abroad, our breakdown partner will aim to get you back on the road as quickly as possible. Your comprehensive cover includes Roadside Assistance, Recovery and At Home.

  • Two women in a car, driver presses button for Volkswagen Emergency Service

    Report Accidents and Damage

    In the event of an accident and to arrange vehicle recovery our specialist team are on hand to assist you.

  • A VW service expert holding a tablet and smiling at a customer in her car

    Service Booking or Maintenance Enquiries

    Arrange a service or repairs for your car though our approved service network. To make life a little easier we manage all the arrangements for you, so you don't have to.

  • A VW service expert handling a tyre

    Tyres

    Our specialist tyre team are on hand to arrange an appointment or direct you to your local approved tyre centre.

  • A woman and a Volkswagen service expert looking intently at a windscreen

    Glass repair

    Our team are here to assist you with chips, cracks and other glass repairs.

  • A man talking with a VW service employee in a service repair centre

    Free accident and repair cover with Volkswagen Ensurance

    If the unexpected should happen, a dedicated claims manager will handle your claim from start to finish.

    Find out moreOpens an external link

Next steps 

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Take a look at our Business Contract Hire offers

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Explore Personal Contract Hire offers

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Find a retailer

Next steps 

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Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.