VW ID.5 GTX in red, front visible, woman getting out
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An interconnected world of possibilities for ID. models

Registration and login

Welcome to the online services for your ID.

VW Connect / We Connect means avoiding traffic jams on your way home thanks to Online Traffic Information. Preheating the interior while you eat breakfast, listening to podcasts and discovering your new favourite stations with the Internet Radio in your vehicle. In short: We're taking digital options in your ID. to the next level. With a wide range of smart everyday tools that are also available to you from ID. Software 3.0 with We Connect and from ID. Software 4.0 with VW Connect also available depending on equipment.1 With the Volkswagen app, you can connect your vehicle to your smartphone effortlessly and access certain vehicle functions and the vehicle status – even when you’re not in your Volkswagen.

You can find out whether your ID. model is VW Connect/VW Connect Plus or We Connect/We Connect Plus-ready here with our compatibility checkOpens an external link.

Woman standing next to a Volkswagen ID.

All online services for your ID. at a glance

Every hero has a helping hand. And with the VW Connect or We Connect online services for your ID., you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options for your ID. at a glance here.

Learn more about online services for your ID.
Person sitting in a Volkswagen and using the Volkswagen app on a phone

How to activate VW Connect or We Connect for your ID. 

Find out how to activate your mobile online services for your ID. via the Volkswagen app here.

View activation guide
Man sitting at home looking at a tablet

Register now and enjoy the benefits

To connect your vehicle with the VW Connect and We Connect services for your ID., you need to log in with your Volkswagen ID user account. To do this, simply use the link below, then click “Log in or register”. 

Register and log in hereOpens an external link
Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Person standing next to a Volkswagen and using the Volkswagen app on a phone
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ID.5 Pro: Electricity consumption in kWh/100 km: combined 18.0-15.5; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Range: combined 567 km. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car‑Net. It presents all the key functions and services at a glance and offers even more convenience. Download now.

Download from the App Store
Download from Google Play
VW ID.3 in white shown from the side, woman approaches the vehicle, logo projection in focus

We Connect Start - connectivity for ID. models with ID. Software 2.4 or older

If your model doesn’t yet have ID. Software 3.0 as a minimum, you can use We Connect Start’s Online Traffic Information, entertainment and remote functions. We Connect Start5 connects you with your ID. and offers a wide range of useful benefits. Here’s how to find out which software version you’re currently using in your ID.:
Open the menu option “Setup” in the infotainment system of your ID.Browse to “System information”. The version of your ID. Software is shown in the section “ID. Software”. 

More about We Connect Start

Additional functions in the In-Car Shop

Your ID. is well-connected. This allows you to download, activate or renew existing contracts for useful digital products straight from your car. The Volkswagen Connect shopOpens an external link and In-Car Shop on your infotainment system shows you all the available products for your ID. If a product is available for a fee, activation is possible as soon as payment is received.Simply check the data and payment details and complete the order. The new function will be available the next time you start your electric car with an Internet connection.

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Upgrades

As a VW Connect or We Connect customer, Upgrades6 offers you an easy way to bring additional vehicle functions on board once you’ve purchased your vehicle, too. 

Note: available for ID. models with ID. Software 3.1 or higher installed ex works.

Learn more about Upgrades

VW Connect and We Connect for your Volkswagen

Woman standing in front of a Volkswagen smiling

VW Connect and We Connect – a real buzz, even if your Volkswagen isn't all-electric.

You can control and use selected vehicle functions via smartphone with VW Connect and We Connect even if your Volkswagen isn't all-electric. Status information and travel information almost in real time to help ensure a smoother journey.

Learn more about VW Connect and We Connect for your Volkswagen

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The online services. Turn your Volkswagen into a connected car.

Discover more

Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services

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© Volkswagen 2024

Important information :

1.

When you buy a new vehicle, you have the opportunity to use digital services from VW Connect / VW Connect Plus or We Connect / We Connect Plus for the free initial contract period. To use the VW Connect / VW Connect Plus or We Connect / We Connect Plus services for the ID. family, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net.

Some We Connect / We Connect Plus or VW Connect / VW Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  

The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family. 

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The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.volkswagen.co.uk/en/owners-and-drivers/important-information/wltp.html.

Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.

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Values determined in accordance with the Worldwide Harmonized Light Vehicles Test Procedure (WLTP). The span of ranges for the equipment versions of a model is based on test roller measurements. In practice, the actual range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
5.
When you buy a new vehicle, you have the opportunity to use digital services from We Connect Start for the free initial contract period. To use the We Connect Start services, you need a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate We Connect Start contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net. The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe under network coverage. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the individual services described in the packages may differ between countries. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider. 
6.
To obtain upgrades, you need a Volkswagen ID user account, a valid VW Connect / We Connect contract and your primary user verification, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical function, hardware and software required for the relevant upgrade. The availability of upgrades may also depend on the model year and production date. The upgrades available for the specific vehicle can be viewed by the primary user in the infotainment system In-Car Shop or the Volkswagen Connect web shop at connect-shop.volkswagen.com. Paid-for products can be purchased in the In-Car Shop and/or the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. The availability of upgrades functions may vary between the web shop and In-Car Shop. Your Volkswagen dealership is also happy to advise on questions regarding upgrades and their availability. Purchased and activated upgrades remain with the vehicle for the duration of the activation period, can be used by all drivers and cannot be transferred to other vehicles.

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). 

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, view values in the configurator.

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.
At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. £500 deposit contribution on  vehicles up to 36 months old. 18s+. Subject to status & availability. T&Cs apply. Ordered by 01/07/2024. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in  conjunction with any other finance offer. Offer subject to change or removal at any time. Accurate at publication date 05/2024. Freepost Volkswagen Financial Services. ‡Service Plan covers two years' servicing limited to: 1 x Service, 1 x MOT, 1 x Brake Fluid Change and 1 x Pollen Filter. Servicing must be carried out at a Volkswagen Authorised Repairer, in line with the requirements of the service schedule. Additional work, including wear and tear, is excluded. Terms and conditions apply. Freepost Volkswagen Financial Services.
At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. £400 deposit contribution on vehicles up to 12 months old. £250 deposit contribution on vehicles from 13 to 36 months old. 18s+. Subject to status & availability. T&Cs apply. Ordered by 01/07/2024. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in conjunction with any other finance offer. †Valid for vehicles up to 100,000 miles at point of activation. MOT Cover is up to 2 years and is underwritten by Bspoke Underwriting Ltd on behalf of Watford Insurance Company Europe Limited and administered by Lawshield UK Limited. Offer subject to change or removal at any time. Accurate at publication date 05/2024. Freepost Volkswagen Financial Services.