High-voltage battery empty - vehicle operation not possible

A red high-voltage battery empty - vehicle operation not possible light means you should stop the car as soon as it's safe

Red high-voltage battery empty - vehicle operation not possible warning light

Roadside assistance: 0800 777 192

Vehicle operation not possible

The temperature of the high-voltage battery is too low.

The indicator lamp lights up before the vehicle is started.

The indicator lamp lights up red.

A text message is shown on the ID. Display

An acoustic warning is given.

Low power can lead to the vehicle breaking down in traffic.

Only manoeuvring operation (up to 7 km/h) possible.

The vehicle can still be emergency-started twice and moved a short distance in each case.

Convenience functions of the air conditioning system are not possible.

  • Charge the high-voltage battery when the
    charge level is low

  • If a departure is planned in cold weather,
    Volkswagen recommends performing stationary air conditioning of the vehicle be-128 Driving forehand

The high-voltage battery is also heated when this takes place. This increases the vehicle power available immediately after the vehicle’s drive system is activated.

Observe the behaviour of the power display in the ID. Display

The indicator lamp will go out when the power is increased again.

Further information is available in the vehicle handbook.

Important information :

^If you are selecting a Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz then prices shown are the MDP (Manufacturer's Direct Price).  This is the price set by Volkswagen which you pay for the vehicle.  Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle).  The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).  You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html.

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5, ID.7, ID.7 Tourer or ID.Buzz) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer.  Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

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